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Our Location & Activities
Take a glimpse of our working environment and activities.
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Get in Touch
Have questions about our vanilla products or services? We're here to help! Reach out to us through any of the channels below.
Head Office
Jl. Jendral sudirman pekanbaru riau
Phone
0823 1321 8487
info@derikpilarfakta.com
08583923446
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed
Regional Offices
Surabaya Office
Jl. Raya pekanbaru kuansing riau
085839023446
Medan Office
Jl. Raya pekanbaru kuansing riau
085839023446
Find Us
Visit our headquarters in Jakarta
Frequently Asked Questions
Common questions about our products and services
What is the minimum order quantity?
Our minimum order quantities vary by product. For vanilla beans, the minimum is typically 50kg per order. For vanilla extract and powder, it's 25kg. Contact us for specific product requirements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. Contact our sales team for detailed shipping information.
What certifications do your products have?
Our products are certified with ISO 9001, HACCP, Organic (USDA and EU), Fair Trade, and Rainforest Alliance certifications. Specific certifications vary by product.